House Rules

The bed and breakfast is a private apartment in the village which are available to the guests one or more bedrooms for a maximum of 3 rooms. The kitchen and the rest of the house is for the exclusive use of the owners. Upon arrival at the B & B should be handed over documents (passport, identity card or driving license) and you get the keys to the door and the room. 

 

The balance must be paid in cash on arrival at the B & B and will not be returned in case of early departure.

 

Check in: usually after 16:00, schedules must be arranged in advance at time of booking. 

 

Check out: before 10.00 am. Opening Postponed to be agreed. 

 

The cleaners are normally carried out every day from 10 am to 12 pm. In a few days, for organizational purposes, the cleaning will be done in the afternoon from 17.00 to 18.30. 

The change of bed linen and towels are changed every three days and on arrival. We invite guests to place their belongings in order to allow the cleaning of the rooms. 

 

Because the front door is for common use, is forbidden to leave the key in the door lock inside to allow other guests and to us free access. 

Any lost keys will be charged for the cost of replacing locks.

 

It is not permitted to bring other people in the house that are not those of the reservation of the room. 

It is not allowed to bring or consume alcohol or drugs. 

Smoking is not permitted in the rooms. E 'possible to smoke on the balcony where the entrance is located in the common area. 

It is not allowed to eat lunch or dinner in the bedroom. 

 

The entrance to the house is free at any time, but in the same building of the B & B there are other apartments, so please do not cause any disturbance during the sleeping hours (roughly 14.00 / 16:00 and 22:00 / 08:00). 

 

Breakfast is served from 8.30 am to 9.30 am. 

The breakfast is of Italian and includes: croissants and pastries of various kinds, "focaccia ligure", biscuits, jam, butter, yogurt, fruit juice (all packaged as a single dose and by law), tea, coffee, milk. Any dietary needs are to be reported in the entrance to the B&B.

 

You are kindly requested to properly close the water taps and lights when not used on, do not throw in the toilet or sinks nothing that can clog the pipes, turn off air conditioners when you are not present in the room. 

Guests are also asked to not throw anything out the windows. 

To hang clothes or wet towels you can use the drying of terrace for common use. 

All guests are expected to behave as civil and polite people avoid harassment of persons and property within the property. 

Any damage done to structures by the tourist, must be refunded by the tourist in agreement with the owner of the property. 

We accept no responsibility for loss, theft or damage to objects of your property left in rooms. 

 

Deciding to stay at the B&B Castello means accepting in totality even these "House Rules", in the absence will be forced to not allow more than the stay. 

 

We thank you for choosing our home and wish you a peaceful and pleasant stay!

 

Elena & Gian Luca

 

Download here the house rules

© 2019 By B&B Castello Spotorno

bbcastellospotorno@gmail.com

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